Our ambition for Consumer Services

We have built on our roots in credit and are expanding our role to help reduce the complexity people face every day in their financial lives.

Our ambition for Consumer Services is to be recognised as the No.1 platform globally for people to improve their financial lives and save money. We aim to create the world’s largest, most inclusive financial services platform which brings financial power to all our members.

See how we create value for consumers across their life stages in the US

Image of Jamie who is new to Credit

Jamie - new to credit

  • Jamie hears from her study partner that Experian Go can help her establish an Experian credit file.
  • Within the Experian app, Jamie is served information about Experian Smart Money. She applies for and receives the card, then adds a direct deposit from her new job.
  • Jamie logs into the Experian App to see that she automatically received an Experian Boost for her six months of internet service payments.
  • Jamie uses the BillFixer feature of her Premium Membership to cut her internet bill nearly in half, saving her hundreds of dollars annually.
  • Jamie is then notified that she's had a recurring charge for a service she no longer uses. Subscription Cancellation has saved her even more money.
Image of Parker who is building credit

Parker - building credit

  • Parker saw the Travis Kelce ad on Instagram. Parker wonders if Experian Smart Money could help him increase his 550 FICO® Score.
  • Parker applies for, receives and funds the card. He immediately starts paying monthly rent on his new apartment through the Smart Money card.
  • Parker adds his history of paying streaming services and utilities to Experian Boost and gets a nice boost to his credit score.
  • Parker receives an alert that the rent payments added to the Smart Money account six months ago qualify him for another score boost!
  • Now that Parker's built some credit, he finds a no-risk-to-apply offer for credit card in Experian Marketplace.
  • He finds even more money-saving opportunities by shopping for Auto Insurance in the Experian Marketplace.

Spotlight on our Auto Insurance Marketplace

A seamless and personalised insurance experience

Buying car insurance in the US can often be a time-consuming and repetitive process. Typically, you need to visit an agent in person, fill out numerous forms with details like your name, address, and car information, and then wait for a quote. To compare offers from different providers, you’d need to repeat this process over and over again.

Experian’s Auto Insurance Marketplace simplifies this experience. Using our unique data assets, we connect you directly to insurance products on our platform. We already know key details about you—such as your vehicle, your current insurance provider, and how much you’re paying. This allows us to present the best offers even before you log in. With pre-filled forms and policy binding handled seamlessly on your behalf, we act as an agent for the carrier, making the entire process quick and effortless.

Gone are the days when the major carriers were absent from marketplaces—now, we bring them all to you, saving you both time and energy.

Watch our most recent Consumer Services products